ViewONE Pro viewer from Daeja Image Systems helps drive insurance sector modernisation

Daeja Image Systems has highlighted the insurance sector as a key market for its multi-function web-based document and image viewer ViewONE Pro.

ViewONE Pro gives users complete control over data by providing instant viewing access to scanned copies of original handwritten forms, documents and supporting images and allowing remote users to annotate them with comments and additional information.

Downloadable and easy to set-up, ViewONE Pro is suitable for use with a wide range of file types. It can help insurance companies achieve a smooth and effective transition from inefficient, difficult to control and time consuming paper-based process.  Major organisational efficiencies, improved customer service, plus greater documentation control and security, can result giving adopters a competitive edge over insurance companies still using traditional paper-based systems. In addition, with ViewONE Pro, compliance with both external regulations as well as internal procedures can be eased.

Over 300 file formats are supported by ViewONE Pro, these include TIFF, PDF and Word; this flexibility allows a single package to address the complete requirements of an insurance company’s business. Insurance companies are able to take full advantage of this totally customisable viewer with the several "add-on" modules, which provide further flexibility and scalability. These include, but not limited to, the PDF Module, which incorporates a text searching tool, and the Permanent Redactions Server Module, which adds a "burn" button to permanently block out any sensitive or confidential content.

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Many international insurance companies are using ViewONE Pro to provide their internal teams and workgroups with instant access to scanned documentation, application/claim forms, correspondence and certificates. All personnel need to be able to respond to external and internal enquiries, complaints and requests as quickly as possible, which in most cases has meant web-enabling this documentation.

ViewONE Pro provides immediate viewing access to scanned copies of original handwritten forms and supporting images, also allowing users to annotate the records with comments and additional information, such as putting policy numbers onto accident photographs, or electronically 'stamping' approval on application forms.

Customers within this market sector already benefiting from ViewONE Pro include: Donegal Mutual, Gointellisys, American Pioneer Title, Consumers Insurance, Bankers Life & Casualty and CGI Fireman Fund.